Returns & Exchanges
Due to the perishable nature of our products, we offer a 14-day return window for unopened and undamaged Aperol bottles and merchandise. We are committed to ensuring your social hours remain perfect, so please contact us immediately if your order arrives compromised.
Return Process
- 1.Initiate Request
Contact our customer support team within 14 days of delivery with your order number and a brief reason for the return.
- 2.Document Condition
For damaged or incorrect items, please provide clear photographic evidence of the packaging and product seal to expedite the verification process.
- 3.Secure Packaging
Ensure the item is placed back in its original shipping box with all protective padding to prevent breakage during the return transit.
- 4.Ship and Refund
Affix the provided prepaid shipping label and drop the package at any authorized carrier location; your refund will be processed once the inspection is complete.